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STORE POLICY 

Customer Care

At YESS Brand, we prioritize exceptional customer service. If you have any questions or concerns, feel free to contact us via phone, email, or our online contact form. We aim to provide prompt and effective assistance to ensure your shopping experience is seamless and enjoyable. 

 

Privacy & Safety

Your privacy and safety are paramount to us. We securely store and protect your personal information, using third-party banking for payment verification. We only contact you with order-related information and ensure your data is never shared without consent. Trust and transparency are our core values.

Wholesale Inquiries

Interested in selling YESS BRAND products? Contact us for wholesale opportunities. We provide detailed information and support to help you seamlessly integrate our products into your retail offerings. Join us in promoting high-quality, stylish products.

Payment Methods

We accept the following payment methods:

  • Credit / Debit Cards

  • PayPal

  • Offline Payments

Shop with confidence knowing your transactions are secure and your satisfaction is our priority.

Payment Methods

PRIVACY POLICY

PRIVACY POLICY EXPLAINED

This Privacy Policy outlines how the personal data that is collected, will be used, and or shared after, during and when visiting to make a purchase from www.yessbrand.rock (**our site**)

PERSONAL DATA THAT WE COLLECT

Whenever you and or anyone visits our Site (any site), automatically we gather up certain details about the device you are using, such information as; your web browser, the IP address, what time zone, and some cookies that are installed on your device. As you browse through the Site, we do collect information also about any web pages or products viewed from this device, websites and or search terms that referred you to our Site, also information about how you interact when on our Site. This is referred to as:  Automatically-Collected Information that shows as - Device Information.

We collect Device Information using technologies such as:

  • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. You can choose to disable should you want to, please visit All About Cookies.

  • Log all/certain files: Track occurring actions and collect data such as your IP address, browser, service provider, and date/time stamps.

  • Beacons for the web - Pixels: Electronic files that are used to record user information and how you browse our Site.

Also, when you do try to make a purchase off our/on the Site, again, we collect certain information off you: your name, billing and shipping address, information relating to payment (this includes credit/debt card information and/or PayPal information), your email address, and any phone number you provide - and finally the order Information itself.

When we mention “Personal Data” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL DATA?

We use the Order Information that we collect to fulfill all orders on the Site (payment information, arrangements for shipping, providing you invoices and or confirmation of orders). Also, we use the order Information to:

  • Communicate 

  • Screen the orders for risk or fraud prevention

  • When we have the preferences you requested we can and will provide you with information, advertising and marketing that  relate to our products and or services.

Device Information is used to collect information to prevent any potential risk factors that may be relevant, your IP address being one such point and this is to improve the optimisation of our Site - we try to personalise your visit when on our website, the experience, and the impressions this is we we can better serve you with useful and targeted mail campaigns, marketing campaigns that may be interest to you. 

SHARING YOUR PERSONAL DATA

We share your Personal Data with third parties to help us use your Personal Data. For instance, we use WIX to power our online store—and you can read more about WIX and how it uses your Personal Data by visiting the WIX web address: https://www.wix.com . Another platform that is used: Google Analytics and this helps us understand how our customers are using the Site—again, you can read more about this and how Google will use your Personal Data searching for : Google Privacy Policy.  You can opt-out of Google Analytics if you wish to.

Lastly, we also share your Personal Data from time to time to comply with laws and regulations, to respond to a search warrant, or other legalities or request for information, and or to protect our rights.

BEHAVIOURAL ADVERTISING

As mentioned above, we use your Personal Data to provide targeted advertisement and marketing communication, we believe may be of interest to you. For more information about targeted advertising, please visit the Network Advertising Initiative’s (“NAI”) to learn more: Understanding Online Advertising.

You can opt out of targeted advertising by using the links below:

Also, to opt out of some of these services visit the Digital Advertising Alliance opt-out portal at: DAA Opt-out.

DO NOT TRACK

When we it is noticed that the Do Not Track signal from your browser is activated we do not change ours.

YOUR RIGHTS

If you are a resident of Europe, you have the right to gain access to any/all personal data that we hold on you and you can ask for that personal data to be amended, updated, or even deleted. If you wish for this please contact us using the contact information below.

In Addition to this, if you are a resident in Europe, please note that we process the information we hold on you to fulfill contracts with you (example: if you make an order on the Site), or to pursue  legitimate business interests. 

DATA RETENTION

When you place an order on this Site, we maintain your Order Information for our records only and will do until you ask for them to deleted.

CHANGES

We may update our privacy policy and do so at our discretion to reflect any changes relating to all operational, legal, or regulatory issues.

MINORS

Our site is not intended for any person under the age of 13.

CONTACT US

For more information, and or if you have any questions, please contact us by email at info@yessbrand.rocks or you can send us your requests, and or questions to:

YESS BRAND LIMITED, 7 Bell Yard, London, England - United Kingdom, WA2A 2JR

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